Privacy Policy

Know more about our Privacy Policy to use and access our services

Privacy policy

Information Collected: This Mobile Application collects and uses information about its users. This information is of various categories. This Mobile Application automatically collects certain information about the user, which is usually logged by Internet servers, such as the Internet Protocol (IP) address through which he accessed the mobile application, the date and time. where he accessed this Mobile Application and the IP address from which the user directly linked to this (“user's IP information”). 

This Mobile Application may use data collection devices which allows the user to more easily communicate with the Mobile Application. The Mobile Application may collect information that does not identify you, such as your purchasing preferences, your age; this information is also known as demographic or profile data (“Anonymous User Information”). Anonymous user information is generally provided to PLÜMERS by users. The Mobile Application may collect user information that may identify you personally, such as your name, address, telephone number and email address ("personal information"). The collection of personal information may be done through various means, such as submissions, contests and communications with the Mobile Application, orders you have placed for products or services available through this Mobile Application, and posting on bulletin boards. or online chats, if applicable. We may collect or anonymize personal information (removing information that could identify an individual user) for the purpose of creating anonymous user information.

Before submitting any information to the Service, please read this Privacy Policy carefully. By using or accessing the Service, you are accepting the practices described in this Privacy Policy. If you prefer that we do not collect or process your information, please do not access the Service. We do not knowingly collect Personal Information from children under the age of 13. When this information is inadvertently collected, we will delete it as soon as possible. If you believe that a child under 13 has provided us with Personal Information, please contact us at

Information Provided by You : You provide us with personal information when you open an account, place an order, submit comments, enter a contest, answer a questionnaire or contact our Customer Service. For example, you provide us with personal information when you place an order; when you enter information in Your Account (you may even have created more than one account, if you have used more than one email address while shopping on the Mobile Application); when you contact us by phone, email or other means; when you complete a questionnaire or a contest entry form; when you make a wish list or other wish list; when you provide us with feedback or review it. In doing so, you may have provided us with information such as your name, address and telephone number; your credit card information; the names, addresses and telephone numbers of persons to whom your purchases have been shipped; the names, addresses and telephone numbers of the persons listed in your contact details; the content of the assessments and emails you sent us as well as certain financial information.

Information Collected Automatically Some of the information we collect and analyze includes the IP address used to connect your device to the Internet, your user name, email address, password, information about your system and your devices. connections, such as the type and version of your browser, the time setting according to your time zone, the types and versions of additional software for your browser, your operating system and the platform. We also analyze your purchase history (which we sometimes correlate with the purchase history of other consumers to build our Best Sellers lists, for example), the full URL journey to, through and from our mobile app. , including the date and time you logged in, the products you viewed or searched for, your cookie number and the telephone number from which you called our customer service. We also use browsing information such as cookies, Flash cookies (also known as Flash Local Shared Objects) or other similar information on certain parts of our Mobile Application for fraud prevention or other purposes. During some of your visits to our Mobile Application, we may use software tools such as JavaScript to measure and collect information related to your session, including Mobile page response times, download errors, time spent. when viewing certain pages, information related to the interaction with the page (such as scrolling, clicks made and hover effect) as well as the methods used to exit the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes. Sharing of Personal Information PLÜMERS may disclose personal information to business partners and other third parties who we believe may make offers to you that may be of interest to you. The use of your personal information by such entities should be subject to the privacy policies of such entities. Personal information collected on this Mobile Application belongs to PLÜMERS and may be transferred to a purchaser of the assets or business of  PLÜMERS, in whole or in part.

In order to make this Mobile Application more attractive for visits. 

 PLÜMERS constantly aims to learn how tours and uses, unfold on this Mobile Application. Therefore, personal information may be transferred to one or more third parties, such as a dat pracessor, a couponing agency, or an advertising agency, for processing related to these purposes. We maintain one or more databases to store your Personal Information and may retain it / them for as long as reasonably necessary to serve you and operate the Service. The Personal Information we collect depends on how you use the Service including creating an online account with us, making a purchase or making a claim, contacting us throught any customer service method, signing up for a loyalty program, register to receive promotional emails or other communication, participate in customer studies, surveys, contests or promotions, or otherwise provide us with information. The decision to provide us with Personal Information is yours. If you choose not to provide us with certain personal information, you may not be able to take advantage of certain features of the Service.

Cellular phones and digital tablets geolocate most devices. Cellphones and digital tablets offer their users the possibility of deactivating geolocation services. These controls are most likely located in the device settings menu. For more information on specific devices. If you have any questions about how to turn off location services on your device, we recommend that you contact  your cell phone service provider or the manufacturer of your device.

Authorization And Access

Subject to you complying with these Terms of Service and paying all applicable fees, PLÜMERS or its content providers grant you limited, non-exclusive, non-transferable, and non-sub-license-free permission to access the “PLÜMERS” Services and make personal, non-commercial use of them. This authorization excludes: the resale or commercial use of any "PLÜMERS" Service or its content; use of any list of products, descriptions or prices; any derivative use of any "PLÜMERS" Service or its content; any downloading or copying of account information for the benefit of another merchant; any use of data exploration, collection and extraction tools. "PLÜMERS" and its licensors, suppliers, publishers, rights holders or other content providers retain and reserve all rights not expressly granted to you by these Terms of Use or the Terms of Service. No "PLÜMERS" service or portion thereof may be reproduced, in whole or in part, copied, sold, resold, visited, or exploited for any commercial purpose without express written permission from PLÜMERS. You are not allowed to frame any trademark, logo or other proprietary information (including graphics and text, layout and forms) of PLÜMERS without express written permission. You may not use any meta tags or any other “hidden text” using the PLÜMERS name or trademarks without the express written permission of PLÜMERS. You must not make improper use of the PLÜMERS services. You may only use PLÜMERS services in accordance with the law. The licenses granted by PLÜMERS will terminate if you fail to comply with these Terms of Use or any Terms of Service.

Your "PLÜMERS" account In order to access certain features of the Service, you will need to create an account. You can never use someone else's account without authorization. When creating your account, you must provide accurate and complete information. If you use any "PLÜMERS" Service, you are responsible for ensuring the confidentiality of your account and password, and for limiting access to your digital tablet or smartphone, and you agree to assume responsibility for all transactions made in your account using your password.

"PLÜMERS" offers products that are directed to children, but these products are offered for sale to adults who can use a credit card or other permitted payment method. If you have not reached the age of majority in your province of residence, you can only use the "PLÜMERS" services with the participation of a parent or guardian.

"PLÜMERS" reserves the right to refuse to serve a customer, to close an account, to delete or modify the content of the Site and / or this Mobile Application, or to cancel an order, at its sole discretion.


You always have the option of refusing to consent to the collection, use or disclosure of your personal information. To do this, you must communicate with PLÜMERS by one of the means available to you and indicated below. In certain circumstances (such as contests, promotions or purchases of products or services), the fact of being placed on an exclusion list could prevent us from doing business with you.

Access to personal information

Upon request, PLÜMERS will provide an individual with details of any personal information about them that is in PLÜMERS 'possession or under its control.

To secure your personal information

PLÜMERS takes commercially reasonable measures within its internal procedures and technology to maintain the security of your personal information and prevent its unauthorized access, deletion or alteration; however, as with any disclosure of personal information, there is always a risk that third parties may unlawfully intercept or access private transmissions or communications PLÜMERS will have no responsibility to you if your personal information is intercepted or otherwise penetrated. by third parties. You must take precautions to ensure that no one else has access to your personal information; such precautions include using passwords and encryption and shutting down your mobile device when you are finished using it.

Why and how the mobile app collects and uses information

The reason for collecting information on this Mobile Application and using this collected information depends on the nature of the information.

• User's IP information is used to measure the number of visits and different sections of this Mobile Application, and to help us make this Mobile Application more useful to users. For example, we collect your IP address to help diagnose problems with our server, and to administer our Mobile Application. An IP address is a number that is assigned to your computer when you use the Internet for example. Your IP address does not contain personal information about you. Your IP address is also used to identify you during a particular session and to gather general demographic data.

• This Mobile Application uses cookies to personalize your experience on the Mobile Application. We also use cookies to log the number of times a user visits this Mobile Application and which pages the user has accessed. You can, however, opt out of receiving cookies at any time through your web browser. We do not intend to use cookies to retrieve information that is unrelated to our Mobile Application or your interaction with our Mobile Application.

• We may use user IP information, cookie information or anonymous user information that is collected through this Mobile Application to improve our Mobile Application, to personalize your experience on this Mobile Application and to send you information that may be of interest to you. We may share this information with others, such as advertisers wishing to place ads on the Site and / or this Mobile Application. This information may also be used for statistical purposes or to assess which sections of this Mobile Application are the most popular, to determine where visits to this Mobile Application are coming from and where they go, and how much time visitors spend on this. Mobile application remain on a particular page.

• PLÜMERS and its affiliates will use personal information collected on and through this Mobile Application only for the purposes described in this privacy policy or for additional purposes which will be disclosed at the time the personal information is collected. For example, personal information collected on and through this Mobile Application may be used to send you information about updates on our Mobile Application, or about products and services offered from time to time. by PLÜMERS and its affiliates.

In certain limited circumstances, we may be required or permitted by law to disclose your personal information, for example to the police, during a criminal investigation.

Reviews, comments, communications and other content

You can post reviews, comments, photos and other content; send electronic cards and other communications; and submit suggestions, ideas, comments, questions and other information, provided that their content is not illegal, obscene, threatening, defamatory, does not infringe on privacy, does not infringe the rights of intellectual property and does not harm third parties or is reprehensible, and does not introduce a computer virus, nor does it contain political speech, commercial solicitation, chain letters, direct mail or any form of "Spam" unsolicited commercial electronic messages. You may not use a false email address, impersonate an individual or entity, or mislead the origin of any card or other content. “PLÜMERS” reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

Your acceptance of our privacy policy:

By using this Mobile Application, you agree to our policy on privacy and personal information. If you do not agree with this policy, please do not use this Service.